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returns

we're dedicated to giving our customers a fair, rewarding, and enjoyable shopping experience. because of the nature of our made-to-order pieces, we will not accept returns or exchange any items in this category. regarding all other items, we will accept returns of unworn, unwashed, undamaged items for full refund or exchange within twenty (20) days of purchase. nilsapuig will not cover the shipping charges for returned items. refund will be made after the item is received. please reach out today with any questions.

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privacy at nilsapuig

trust us with your information

at nilsapuig we respect your privacy and your rights to control your personal data.

the information we collect through our website is in order to process your purchase, confirm your order, and ship merchandise to you. this personal data may include your name, billing and shipping address, telephone number, email address, date of birth, and payment card information. nilsapuig does not store your payment card information unless you choose to save the payment card information in your account.

you may sign up on the website to receive promotional emails, texts, and other communications from nilsapuig. when you sign up we may collect personal data such as your name, mailing address, telephone number, email address, date of birth, and preferences. we may use your contact information to communicate with you about products, services, promotions, offers, news, and events from nilsapuig. your personal information will be used for the specific reasons stated above only.

we will not sell your personal data to any third party.

our company is hosted on the wix.com platform. wix stores your data on secure servers behind a firewall. all direct payments gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

if your have any questions about your privacy or security on our website, please contact us at edoleo@me.com

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